General FAQs

Rules & Policies

Camera/Photo Policy:

-Guests are welcome to take pictures of themselves, their friends and family, their group, and the scenery in general, for their own personal use. However, NO cameras of any kind (including cell phones) are allowed on any ride or attraction, because such items pose a safety hazard. 

-The Park at all times reserves the right to video and take still images of patrons, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Park in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the Park property.

-Commercial photography of any kind is strictly prohibited except where prior, written permission has been obtained from Cullman Park and Recreation’s Executive Director in the form of a contract signed by an executive within Park’s corporate office.

-No one is permitted to take photographs of others who object, or which violate another’s privacy, rights to publicity, or which are harassing, stalking, or threatening.

-Image taking or recording is strictly prohibited, under all circumstances, in bathrooms, changing rooms, and locker areas; violators may be held for law enforcement, and are subject to arrest and prosecution.

Dress Code Policy:

- We do not allow clothing generally considered offensive. Profanity, obscene gestures, obscene statements, pictures of illegal substances, all gang related items or clothing, sexually or racially offensive content and any other clothing deemed indecent by Management, will not be allowed. WildWater reserves the right to refuse admission to anyone who refuses to comply with the Dress Code Policy.

In order to enter WildWater:

 - Shirts & Shorts are optional, as long as the Guest is properly covered.

- No revealing, offensive or overly suggestive swimwear. Swimwear must be of a conservative nature. No Thongs.

-In order to enjoy the attractions at WildWater:

-Proper swimwear is required (No Street Clothing/Cutoffs). Swimwear with zippers, buckles, rivets, metal, or denim attire are not permitted on slides.

 - Swim Diapers are required for all diaper dependent Guests.

-In order to ride the waterslides at WildWater:

 -Eyeglasses/Goggles must be affixed with a strap or held in the Guest’s hand.

 -No Excessive Jewelry.

 -No Lifejackets or Arm Floats.

 -No Shoes (Including Aqua Shoes).

Guest Accessibility Policy:

- Each water attraction, slide or pool has specific requirements for participation, which may include apparel, height, weight & size restrictions.

- Riders may be required to remove medical devices, including half or full-length orthotics, braces, crutches, canes, prosthetics and any other type of medical assistance device that is not permanently affixed to the rider’s body. Riders with affixed medical devices may be prohibited from certain rides (e.g., a cast, or a back brace). 

- Our goal is to accommodate our Guests with disabilities to the fullest extent possible and in compliance with the law. Most of our attractions and restaurants are accessible to guests with disabilities, including, among others, those using wheelchairs. While the Park complies with federal and state disability and accommodation laws, there may be some rides or attractions, activities, or areas of the park, which may not be safely accessible to all persons.

- For more information about accessibility for Guests with a disability, please check out our Rider Safety & ADA Guide on our website or email swim@cprst.org.

Loose/Lost Article Policy:

- Loose Articles are not permitted on our attractions. This Includes: Cell Phones, Hats, Glasses, Cameras, Backpacks, Etc. We will not be responsible for Lost, Stolen or Damaged Property.

-These items may be left in a locker, your vehicle, or with a non-rider.

-Do not leave items unattended at dining tables.

-We do not save items such as clothing items, food & beverages, personal baby items (such as bottles, pacifiers and sippy cups), personal toiletry items, towels and hair accessories.

-Lost items may not be able to be retrieved during operating hours. Please stop by First Aid and fill out a Lost & Found Report. Guests may call or stop by to see if the item has been retrieved any time over the next 14 days. Items will be donated to charity 14 days after retrieval.

Restricted Item Policy:

- For the safety of all Guests, all bags will be inspected upon Entry/Re-Entry.

- No Outside Food, Drink or Glass Containers.

           -If you have a Medical Exception, please see Management

 -Baby Food is allowed, as long as it is not in a Glass Container

- No Smoking, Vaping, Chewing Tobacco or any other Tobacco Use.

- No Illegal Drugs or Substances

- No Weapons, (Including Guns, Knives, or any other Sharp Objects) Fireworks or Explosives

- No Personal inner tubes, large inflatables, or lifejackets that are not US Coast Guard Approved

- No Lounge Chairs, Tents, Personal Stereo or Speaker devices

- No Recreational Scooters, Skateboards, & Shoes with Wheels

- No Drones.

- All Animals, with the exception of Service Animals, are prohibited.

- Guests under the age of 16 must be accompanied by a parent or guardian. Parents/Guardians are responsible for their children.

- Any item deemed by security or park management as restricted or dangerous.

Security Camera Policy:

-We use a variety of methods in securing the park including uniformed and plain clothes officers, and video surveillance monitoring. Access to surveillance footage is restricted for the privacy of our Guests & Team Members. These private surveillance videos are the property of the park and access may not be requested by Guests or Team Members.

Service Animal Policy:

- Pets are not allowed; however, Service Animals are welcome at WildWater.

- A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities.

- We may ask you what task your service animal performs for you.

- Service animals must be controlled with a “restraining device” at all times while on our property.

- There is a limit of one service animal per guest.

- Due to the nature of our attractions, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals are not permitted in or on any attractions or pools.

- A relief area is located outside of the Front Gate near the Parking Lot. Please clean up after your animal.